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Explore Unmind's policies and procedures to ensure compliance, best practices, and a smooth experience on the platform.

Unmind's expectations of practitioners
At Unmind, we believe that clinical quality goes beyond professional exp...
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New practitioner terms and conditions
We will be updating our terms and conditions shortly. Before we publish ...
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Practitioner Payments Policy
Payment is dependent on the session status Therapists and coaches who pr...
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Talk Complaints Policy
This policy refers to complaints raised against practitioners This polic...
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Personal data & GDPR
Personal data & GDPR Practitioner understanding and adherence to the Gen...
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Confidentiality
Confidentiality is a central tenet of therapy and coaching, and preservi...
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Client assessment policy and procedure
What is in this policy? This policy describes guidelines on how to condu...
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Risk and safeguarding policy
Risk assessment, management and safeguarding are important to consider ...
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Unmind Practitioner-Staff Relationship Boundaries
Clear boundaries ensure a safe working environment and high quality of c...
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Client signposting policy
Signposting may apply to both therapists and coaches This policy applies...
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Attendance & cancellation policy
Unmind’s cancellation policy Clients can cancel and reschedule sessions ...
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