Hey, how can we help?

Hello, and welcome to the Unmind practitioner community!

Backed by science and built for business, Unmind elevates the performance of organizations. We use clinical, organisational and positive psychology to empower global organizations, pinpoint their wellbeing challenges and support their people with the right care, at the right time.

What we do

Unmind is a seamless, integrated wellbeing platform focused on empowering and amplifying a culture of wellbeing at work to improve business results. We provide science-backed tools, coaching, therapy, insights and wellbeing strategies that drive high-performing teams.

Our purpose, our why

To create mentally healthy workplaces, where everyone can flourish.

Our vision, our what

To be the most trusted and effective global partner for transforming workplace mental health.

We’re proud to work with some of the world’s most progressive and trusted brands including Entain, Disney, Uber, Diageo and Standard Chartered Bank.

As a Talk practitioner providing therapy or coaching to employees, you will make a meaningful impact on individuals and the organisations they work for, helping to transform workplace mental health for the better.

Welcome to Unmind Connect, the dedicated portal for practitioners.

Steps to access your account

Visit the Unmind Connect portal using this link. Please note that this portal is specifically for practitioners, separate from the Unmind.com page, which is used by clients.

Feel free to bookmark the Unmind Connect link for easy future access.

If you encounter any issues while trying to log in, please don't hesitate to reach out to our support team for assistance.

Unmind Connect is the online platform used for managing all of your Unmind clients.

When you log into your Unmind Connect account, you’ll be taken directly to the homepage. Once you’ve completed onboarding, this is where you’ll be able to quickly view any upcoming session bookings, as well as any booking requests you have received from prospective clients. 

Getting started

• You can navigate around the platform using the left-hand menu:
  • Home
  • Appointments
  • Clients
  • Profile
  • Settings

Booking Options

Please review our Turning on Instant Book Slots help article for a step by step walkthrough on how to set your availability with Instant Book Slots. 

Managing Appointments

• You are able to view all of your clients in the Clients page. 
• The Appointments - Calendar page is where you can create, change and cancel sessions.
• To create a session, choose an available slot in your calendar, select which video conferencing option you wish to use and add the relevant client. Click save and send an invitation to the client.

• Once you’ve scheduled a session you can also add this to your personal calendar. 
• To change a session, you can drag and drop the slot in the calendar. Otherwise you can click the edit button in the side panel and change the date and time.
• To cancel a session, you can click the delete button in the top right hand.
• Once you receive your first session booking, our team will reach out to you for your payment details.

• The Profile page is where you can make changes to your client-facing profile that you created during the onboarding process. Please note, this will go through a review by our team before it is published.

Integrations and Settings

• The Settings page is where you can set up integrations with other accounts like Zoom and Stripe, as well as manage your Connect account.

If you have any further questions around this, you can get in touch with us here.